Protecting the privacy of our customers is very important to us. Below we provide detailed information about the handling of the data. The data is processed in accordance with applicable data protection regulations, including the EU General Data Protection Regulation (GDPR).

Storage of access and personal data

Our website can generally be visited without providing any personal information. Personal data is collected when shopping, subscribing to the newsletter or for certain functions on our website.

Each access to our website and each retrieval of a file stored on this website are logged. The storage serves internal system-related and statistical purposes. The following are logged: name of the retrieved file, date, time of retrieval, amount of data transferred, notification of successful retrieval, web browser, requesting domain, IP address of the requesting computer and search terms.

We process and store all personal data that is sent to us in writing as part of e-mail inquiries (e.g. name, address, e-mail address, telephone number, etc.) in order to make the desired contact and to further maintain customer relationships. Further personal data is only recorded if the information is provided voluntarily, e.g. as part of an inquiry or registration or to conclude a contract or via the browser settings. If we pass on data to external service providers, technical and organizational measures are taken to ensure that the data is passed on in accordance with the statutory provisions on data protection.

Within the framework of input forms, company name, UID number, name, address, e-mail address, telephone number and date of birth are collected in order to establish contact, release the dealer area, register for seminars and to further maintain customer relationships. After agreeing to the newsletter, we evaluate the recipient-related content of the newsletter that is particularly interesting in order to optimize our offer. As part of an individual profiling, the opening of certain content or the click behavior in the newsletter is recorded and evaluated. Consent to receive the newsletter can be revoked at any time. The link to the unsubscribe page is in every newsletter. All data collected will be stored by us until written request for deletion.

Data transfer for the fulfillment of the contract

In order to fulfill the contract, we pass on the customer’s data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods ordered. Depending on which payment service provider was selected in the ordering process, we pass on the payment data collected for this purpose (e.g. credit card number, IBAN and BIC) to the credit institution commissioned with the payment and any payment service provider commissioned by us to process payments. In some cases, the selected payment service providers also collect this data themselves, insofar as there is a customer account there. This data is stored until the warranty period expires.

Use of cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use cookies on various pages. These are small text files that help determine user-specific settings and implement special user functions. We do not collect any personally identifiable information through cookies.

Access data is saved every time a file is requested in the shop. The stored data is used exclusively for statistical purposes. A transfer to third parties is excluded.

The following cookies are used on our website and stored for 2 years after setting/updating:

    • _ga: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

The following cookies are deleted from your hard drive after you close your browser (session cookies):

  • _gat: Used by Google Analytics to limit the request rate.
  • _gid: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

If cookies are not accepted, the functionality of our website may be restricted. In order to use our shopping cart, cookies must be enabled. Alternatively, it is possible to order by telephone, e-mail or fax.

Use of Google Analytics for web analysis

We use Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses methods that enable analysis of website use. The information generated about the use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. The anonymized IP address transmitted by the customer’s browser as part of Google Analytics is not merged with other Google data.

Data Safety

The contract data is encrypted using SSL methods over the Internet. We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of data by unauthorized persons.

Right to information and contact options

Customers have the option to request information about stored personal data at any time, the origin of the data, the recipient and the purpose of storing this data. In addition, customers have the right to have their data corrected, blocked or deleted in accordance with the statutory provisions.

Right Of Appeal

Customers have the right to lodge a complaint with a supervisory authority. For Austria, this is the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Wien, phone: +43 1 52 152-0, Telefon: +43 1 52 152-0, E-Mail:, Web:

This privacy policy applies from 10/2021. Any future changes to our privacy policy will be posted on our website or to customers via email. If you have any questions, comments or other inquiries regarding this privacy policy, you can contact us by mail via or by phone via +43 316 321800.